We are committed to protecting the privacy of our visitors, members and members’ customers.
Who we are
Our website address is: https://digitalproductcart.com.
What personal data we collect and why we collect it
Preference cookies: these allow the website to remember certain preferences you selected when you last visited the website, or to remember your login details.
Statistics cookies: these allow us to analyse the traffic visiting our website so we can continually improve our offering. These cookies might store details on which links you clicked and how long you spent on a page, but they do not allow us to identify you.
Marketing cookies: these cookies allow online advertisers to to deliver more relevant advertising. We do not use marketing cookies.
When visitors submit a contact form on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.
For the avoidance of doubt, we define a ‘member’ as someone who has registered for an account in order to sell their digital products through our website. A member can be at any level of membership, including the Free account.
We take your privacy seriously, and as such we believe in collecting only the minimum amount of personal information from you that is necessary to deliver the service.
When you sign up as a member (all levels including Free), we will collect the information contained in the registration form which will include name and email address. Once you have registered for an account, we also ask for further information including your address.
When you upload a digital product to our servers, or register a product hosted on your own servers, we also ask for your PayPal email address which is used only for the purpose of routing payments from the digital product you sell.
All files that you upload to our servers are stored in a specific folder. We do not publish the file path at any time. When a customers makes a purchase of your digital product, they are sent a unique, time-controlled link to download the file without seeing the file path. You can choose to permanently delete the file from our servers at any time.
We reserve the right to permanently delete any product file from our servers for any of the following reasons:
– no sales have been recorded against the product for three months
– you cancel your member subscription level either by requesting cancellation, stopping your automatic monthly payment, or if your automatic monthly payments stop for any other reason
– you have violated our terms of service
For the avoidance of doubt, we define a ‘customer’ as someone who purchases a digital product from one of our members.
When you make a purchase of one of our members’ digital products, you will be directed to PayPal to complete the purchase. During the transaction certain data is passed from PayPal back to our website. This includes (but not limited to) your name, address and email address. At no time do we handle or store your credit or debit card details.
We use this data in order to verify your purchase and will use your email address to send a unique download link for the digital product you have purchased.
We do not use your personal data for any other purpose than to deliver your purchased digital product or to communicate with you, PayPal or the Member who owns the digital product on matters relating to your transaction.
Your data relating to the transaction is also shared with the Member who owns and administers the digital product you purchased. This is necessary in order for the Member to verify your transaction and re-send any download links if requested by you.
How long we retain your data
For users that register on our website, we store the personal information provided in a user profile. Members can request to close their account and remove all their data at any time by submitting a support ticket or emailing firstname.lastname@example.org.
What rights you have over your data
If you are a Member or a Customer on this website you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.